Update
your contact information using our contact form
here.
CALL 1-866-653-9959
for the latest status on current industrial site activities
in the region that you may be curious about, such as unusual:
• Loud noises
or alarms
• Prolonged flares, smoke or fire
• Traffic levels coming
to and from a plant
• Smells that are prolonged
Although some activities may seem unusual, they
are often the result of regular plant operations, maintenance,
training and drills. We understand that not knowing the causes
of these kinds of activities can lead to concern and we are
committed to keeping you informed through the UPDATEline.
Messages will be recorded as often as new information is available,
24-hours a day, seven days a week.
What if the UPDATEline does not address
my question or concern?
If you see, hear or smell something that isn’t
explained on the UPDATEline, call the
appropriate plant site or Alberta Environment at 1-800-222-6514.
The call-out system is used to inform residents about more
serious incidents. You provide your contact information, which
is added to our regional contact list. If a more serious incident
happens in your immediate area, you will receive a phone call
with details.
In emergency situations, safety information and instructions
are communicated to residents through municipal and provincial
notification systems. The call-out system is an additional
method of communicating information to residents in the region.
Help us reach you in case of a serious
incident.
Please provide us with your contact information
using one of the following two methods:
1. Call Northeast Region CAER at 780-424-0162
OR
2. Using the online contact form Here
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